This Privacy Policy describes how BOZZI ECOMMERCE LLC (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or use www.bozziboutique.com (the “Site”), make a purchase, contact us, or otherwise interact with our services (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means any user of the Services, including customers, website visitors, and other individuals whose personal information we collect.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
1. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, operational needs, legal requirements, or regulatory obligations.
When we make changes, we will post the revised Privacy Policy on this page, update the “Last updated” date above, and take any other steps required by applicable law.
Your continued use of the Services after any updates are posted constitutes your acceptance of the revised Privacy Policy, to the extent permitted by law.
2. PERSONAL INFORMATION WE COLLECT
We may collect personal information from you in a variety of ways depending on how you interact with our Services.
A. Information You Provide Directly to Us
We may collect the following information directly from you:
- Contact Information, such as your name, email address, phone number, billing address, and shipping address.
- Order Information, such as products purchased, order details, payment confirmation, and transaction-related information.
- Account Information, such as your username, password, and any other information used to create or maintain an account.
- Customer Support Information, such as the content of messages, inquiries, complaints, or other communications you send to us.
- Shopping Information, such as items viewed, added to cart, saved, or purchased.
You may choose not to provide certain information, but this may limit your ability to use certain features of the Services.
B. Information Collected Automatically
When you use our Services, we may automatically collect certain information about your device and your interaction with our Site (“Usage Data”), including:
- IP address
- browser type and version
- device type
- operating system
- referring URLs
- pages viewed
- time spent on pages
- interaction data
- cookie identifiers and similar tracking data
We may collect this information using cookies, pixels, web beacons, and similar technologies.
C. Information We Receive from Third Parties
We may receive information about you from third parties, including:
- e-commerce platform providers and website hosting partners;
- payment processors that process your payment transactions;
- shipping and fulfillment providers;
- analytics providers;
- advertising and marketing partners; and
- customer service or technical support providers.
Any personal information received from third parties will be handled in accordance with this Privacy Policy.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
A. To Provide Our Services
We use your information to:
- process and fulfill orders;
- accept and confirm payments;
- arrange shipping and delivery;
- manage returns, refunds, and exchanges;
- create and maintain customer accounts; and
- provide customer service and transaction-related communications.
B. To Communicate with You
We may use your information to:
- respond to inquiries;
- provide support;
- send service-related notices;
- communicate about your account or orders; and
- notify you of policy or operational changes.
C. For Marketing and Advertising
We may use your information to:
- send promotional emails, SMS messages, or other marketing communications where permitted by law;
- personalize your experience;
- measure the effectiveness of advertising campaigns; and
- show tailored ads on our Site or on third-party platforms.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
D. For Security and Fraud Prevention
We may use your information to detect, investigate, prevent, and take action regarding suspected fraud, unauthorized transactions, security incidents, illegal activity, or misuse of the Services.
E. To Comply with Legal Obligations
We may process your information where necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
F. To Protect Rights and Enforce Terms
We may use your personal information to enforce our Terms of Service, protect our rights, property, and safety, and protect the rights, property, and safety of our customers, users, and others.
4. COOKIES AND TRACKING TECHNOLOGIES
Like many websites, we use cookies and similar technologies to operate and improve our Services.
These technologies may be used to:
- remember your preferences and settings;
- keep items in your shopping cart;
- understand how users interact with our Site;
- perform analytics;
- improve site performance;
- deliver and measure advertising; and
- enhance security and fraud detection.
Most browsers accept cookies by default, but you can usually change your browser settings to remove or reject cookies. Please note that disabling cookies may affect the functionality of certain parts of the Services.
We may also allow certain third-party service providers, such as analytics or advertising partners, to use cookies and similar technologies on our Site, subject to applicable law.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to third parties in the following circumstances:
A. Service Providers
We may share information with vendors and service providers that perform services on our behalf, including:
- payment processing;
- order fulfillment;
- shipping and delivery;
- website hosting;
- cloud storage;
- fraud prevention;
- data analytics;
- customer support; and
- marketing assistance.
B. Business and Marketing Partners
We may share limited information with business or marketing partners to provide advertising, promotional, or analytics services, in accordance with applicable law.
C. Legal Compliance and Protection
We may disclose personal information where necessary to:
- comply with applicable law, regulation, subpoena, court order, or legal process;
- respond to lawful requests from public authorities;
- enforce our agreements and policies; or
- protect our rights, users, or business.
D. Corporate Transactions
We may disclose your information in connection with a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction.
E. With Your Consent
We may disclose your information to third parties where you direct us to do so or where you otherwise consent.
We do not sell, rent, or trade your credit card details or banking information to third parties.
6. CATEGORIES OF PERSONAL INFORMATION DISCLOSED
In the past 12 months, we may have disclosed the following categories of personal information for the purposes described in this Privacy Policy:
- Identifiers, such as name, email address, phone number, shipping address, billing address, account details;
- Commercial Information, such as order history, cart activity, purchase details, returns, and customer support records;
- Internet or Network Activity, such as IP address, browsing behavior, device information, and interaction with the Site.
These categories may be disclosed to:
- service providers and vendors;
- payment processors;
- fulfillment and shipping partners;
- analytics providers;
- marketing and advertising partners; and
- affiliates or corporate group entities, where applicable.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
7. USER-GENERATED CONTENT
Our Services may allow you to submit reviews, comments, testimonials, or other content.
Any information you choose to post in public areas of the Site may be visible to other users or the public. We are not responsible for how others use information you choose to make publicly available.
Please avoid posting sensitive personal information in public areas.
8. THIRD-PARTY WEBSITES AND LINKS
Our Site may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
The inclusion of a link does not imply endorsement by us unless expressly stated.
9. CHILDREN’S PRIVACY
Our Services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information, as required by law.
To the best of our knowledge, we do not knowingly sell or share the personal information of individuals under 16 years of age.
10. DATA SECURITY AND RETENTION
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide our Services;
- maintain business and financial records;
- comply with legal obligations;
- resolve disputes; and
- enforce our agreements.
Retention periods may vary depending on the type of information and the reason we collected it.
11. YOUR RIGHTS AND CHOICES
Depending on your location and the laws that apply to you, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you;
- Correct inaccurate personal information;
- Delete personal information, subject to legal exceptions;
- Request Portability of your personal information;
- Restrict or Object to certain processing activities;
- Withdraw Consent, where processing is based on your consent;
- Opt Out of marketing communications; and
- Appeal a decision we make regarding your privacy request, where permitted by law.
We will not discriminate against you for exercising any privacy rights available under applicable law.
To protect your information, we may need to verify your identity before responding to your request.
You may also designate an authorized agent to act on your behalf where permitted by law, subject to verification requirements.
To exercise any of your rights, please contact us using the contact details below.
12. COMPLAINTS
If you have concerns or complaints about how we handle your personal information, please contact us using the details below.
If you are not satisfied with our response, you may have the right, depending on your location, to lodge a complaint with the competent data protection or privacy authority.
13. INTERNATIONAL TRANSFERS
We may transfer, store, and process your personal information in countries other than the country in which you reside, including the United States.
Where required by applicable law, if we transfer personal information internationally, we will rely on appropriate safeguards, such as:
- Standard Contractual Clauses approved by the European Commission;
- equivalent contractual safeguards recognized under applicable law; or
- other lawful transfer mechanisms.
By using our Services, you understand that your information may be processed outside your country of residence, subject to applicable legal protections.
14. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, please contact us at:
BOZZI ECOMMERCE LLC
212 N 2nd St, Ste 100
Richmond, KY 40475
United States
Email: info@bozziboutique.com