30-Day Returns
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition as when you received it:
- unworn and unused
- with all tags attached
- in the original packaging
- accompanied by a receipt or other proof of purchase
How to Start a Return
To initiate a return, please contact us.
Please note: returns must be sent to the return address provided by us.
If your return request is approved, we will send you:
- a return shipping label, and
- instructions on how and where to send your package.
Items returned without first requesting a return will not be accepted.
If you have any questions about returns, feel free to contact us anytime.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if:
- the item is defective or damaged, or
- you received the wrong item,
so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- perishable goods (such as food, flowers, or plants)
- custom products (such as special orders or personalized items)
- personal care items (such as beauty products)
- hazardous materials, flammable liquids, or gases
Please contact us if you have questions or concerns about a specific item.
Unfortunately, we do not accept returns on sale items or gift cards.
Exchanges
The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can place a new order separately for the replacement item.
European Union — 14-Day Right of Withdrawal
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
As stated above, the item must be returned in the same condition you received it—unworn, unused, with tags, in the original packaging—and you will need proof of purchase.
Refunds
We will notify you once we have received and inspected your return, and let you know whether the refund has been approved.
If approved, you will be automatically refunded to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us.